This privacy policy only covers the Spicer McColl website. Other links within this site to other websites are not covered by this policy and consequently we encourage you to read the Privacy Statements of our partners when entering their domain(s).

Spicer McColl is committed to protecting the privacy of our users and supports the Data Protection Act in spirit and word. The information we collect from you is only that required by us to provide you with the information/products/services you have requested. When you submit your personal details to us as described below you will be deemed to consent to their use by us in the ways indicated.

We gather collective information about all of our users to provide us with statistics about the popularity and success of different parts of the Website. This information helps us determine what is most beneficial for our customers, and how we can continuously improve the user experience. We may share this impersonal data with our partners to monitor and demonstrate the performance of the site.

To register with Spicer McColl you must provide some of your personal data, including name, address, telephone number etc. The information collected on registration is for several reasons including: i) to allow us to contact you to provide the service requested, ii) to customize the content of our site to meet your specific needs. iii) to make you aware of additional products and services that you may find of interest or iv) to contact you regarding site updates and enhancements.

Spicer McColl will not otherwise disclose your personal information without your consent except where we believe the law requires.

At the time of Registration we asked you whether you would like to receive additional information about our products/services. If you decided to "opt in" to this service you may at any time thereafter choose to stop receiving this information by contacting the membership services detailed below.

Any changes to the Privacy Policy will be posted on this page.

Explanations for some of the terms used in our Privacy Policy are given below:

• Web Server: Server that delivers web pages to your computer.
• Browser: A software application (e.g. Microsoft Internet Explorer or Netscape Navigator) used to locate and display Web pages.
• Cookie: A message given to a browser by a web server. The browser stores the message in a text file called cookie. Each time the browser requests a page from the server, this message is sent back. Spicer McColl use cookies to identify users and allow them to log in; to customize their visit by personalising web pages for them - for example by welcoming them by name next time they visit the same site; to keep track of their preferences and to track their usage of the site.
• IP (Internet Protocol): All networks connected to the Internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

If you remain concerned about information disclosure or have any questions about this Privacy Statement or your dealings with Spicer McColl you can contact us via the feedback section on our site or by contacting us at the following address:

Spicer McColl
Wellington House
Colchester
Essex
CO3 3DA

Telephone: 0845 600 7778
Email: talk.to.us@spicer.co.uk

Thank you for choosing Spicer McColl.